Delete your 1touch account

In the app, open your profile settings and choose Delete Account. If you cannot access the app, email support@1touch.football with the subject “1touch account deletion.” Tell us your username and the email or sign-in provider associated with the account. We may ask for the information needed to verify that the account is yours. Do not send your password or an authentication code.

What is deleted

Account and authentication records, associated points and predictions, follows, and preferences are removed. Your profile photo, unpublished drafts, and unattached files are scheduled for deletion. Our daily database backups follow a 14-day schedule; manual and deployment backups follow a 30-day schedule.

What may remain

Published posts, comments, live-chat messages, and their attachments may remain with the author association removed. This does not remove personal information you wrote in the content. Delete content using available app controls before deleting your account, or identify it in your email so we can review removal. Moderation reports and technical records have separate retention rules. A specific legal obligation or dispute may require limited records to be retained.

Google Calendar events already created in your Google account remain until you remove them there. Provider records, including Firebase installation identifiers, follow the separate rules explained in the Privacy Policy.

계정 삭제 안내

앱 프로필 설정에서 계정 삭제하기를 선택하세요. 앱에 접속할 수 없다면 support@1touch.football로 사용자 이름과 가입 이메일 또는 로그인 제공자를 알려주세요. 본인 확인에 필요한 정보만 요청하며 비밀번호·인증번호는 보내지 마세요.

계정·인증정보와 연결된 포인트·예측·관심 목록 등이 삭제되고 프로필 사진·미게시 초안·미사용 첨부파일은 삭제 예약됩니다. 공개 게시글·댓글·채팅·첨부는 작성자 연결이 해제된 채 남을 수 있어요. 본문에 쓴 개인정보도 지우고 싶다면 해당 콘텐츠를 함께 알려주세요. 일일 백업은 14일, 수동·배포 백업은 30일 보관 주기를 따릅니다. 신고·기술 기록과 외부 업체 보관은 개인정보처리방침의 별도 기준을 따릅니다.

アカウントの削除

アプリのプロフィール設定から「アカウントを削除」を選択してください。アプリにアクセスできない場合は、ユーザー名と登録メールアドレスまたはログイン提供元を support@1touch.football にお知らせください。パスワードや認証コードは送らないでください。公開投稿・コメント・チャット・添付ファイルはアカウントとの関連付けを解除した状態で残る場合があります。本文中の個人情報の削除も希望する場合は、該当するコンテンツをお知らせください。日次バックアップは14日、手動・リリース時のバックアップは30日の保存周期に従います。

删除账号

请在应用的个人资料设置中选择“删除账号”。如果无法进入应用，请将用户名及注册邮箱或登录服务提供方发送至 support@1touch.football。请勿发送密码或验证码。公开帖子、评论、聊天和附件可能在解除账号关联后保留；如需删除内容中的个人信息，请一并告知具体内容。每日备份按14天周期保留，手动及部署备份按30天周期保留。